Ugambling is often quick to make fun of any strange design choices, or dubious statements made by online casinos.
Caribic Casino, it seems is really doing its best to goad us into doing this with its About Caribic Casino
section, in the footer of the homepage. We wont spoil it for you, but sincerely recommend that you read it for
its entertainment value. Back to the serious stuff so, without further ado here is Ugambling review of Caribic Casino.
Interface
The casino has a very modern looking lobby, consisting of a main navigation menu at the top next to the logo, approximately
one third of the screen space below devoted to promotional banners, and then a grid of games with various categories and
filters, nothing revolutionary, but it works. The casino styles itself as a Caribbean island with a slight nautical theme
with the conservative use of wooden plank effects for the logo and some navigation buttons and palm leaves brushing gently
along the edge of the screen. We can feel the relaxed island vibe as we navigate the pages of Caribic Casino. Unusually for
an online casino, the progressive jackpot tracker is hidden at the bottom of the screen, and there are no latest winners
trackers, at all.
Players using a smartphone or tablet, instead of a desktop/laptop computer, are in for a treat, as the mobile interface of
Caribic Casino is truly one of its strong points. A familiar hamburger style menu, in the top left of the screen reveals
the main navigation options, while games categories are very easy to expand/close, so you can filter your favourite titles.
There is also a search box readily available, meaning that finding your preferred games is a piece of cake. This is one of
our top picks for mobile casinos.
The only issue we managed to find with the Caribic Casino interface is the language selector. On the face of it there seems
to be great selection of languages, until you realise, that two of the options are English (one labelled as En and the
other as UK) and the Canadian and South African flags also set the English language. Perhaps the casino is letting us select
our territory, which seems a pretty strange thing to do, given the restrictions in certain territories.
Games
The main focus is clearly on slots games in Caribic Casino, with a selection of 534 different games. The majority of big name
gaming providers is represented in this casino, with the notable exceptions of NextGen and Leander games. None the less, players
will find most of the latest and most popular games available, and it really doesnt feel like anything is missing. The number
of games categories and search filters make it easy to narrow the search for similar types of games, while the search box bizarrely
placed at the top of the screen away from the filters provides a way to instantly find a specific game. We were also pleased to
see the ability to add favourite games to a separate list, which is sorely missing from a lot of other online casinos.
The slots games are further complimented by a selection of 37 live dealer games (including office favourite, Dream Catcher) and
63 non live classic casino games. There should be enough to satisfy every type of gambler in Caribic Casino.
Cashier
There is a pleasingly varied selection of deposit and withdrawal methods available to players at this online casino. During the
course of our review of Caribic casino, we made a number of deposits and withdrawals, but were not once asked to provide ID to
verify our account. The terms & conditions do state that the casino can request documents to verify player accounts and will
definitely do so in the case of deposits/withdrawals over €2,000 in value.
Speaking of the terms & conditions; there is no mention of pay out times in these, however our requests to withdraw our funds
via Neteller were processed and received into our account within 72 hours of the request being made a very standard period of
time for such requests. There is also no mention of withdrawal limits, so players may want to enquire with the casino support
team prior to requesting any large withdrawals. Speaking of the support team.
Customer Service
Caribic Casino advertise a 24hr a day, 7 days a week support service. We werent prepared to check on the availability of the live
chat service hourly over a 24 hour period, however we are able to report that the live chat service was indeed available when we
attempted to contact them during the afternoon and evening hours. The response times were a little slow, which suggested that either
the support agent was getting out of bed to serve us, or that the casino was busy at the times we tried to contact them. Well go with the latter explanation.
Any players who dont want to interact directly with a human being (you are playing in an online casino, after all) may email the support team.
Promotions
Given that Ugambling does not usually recommend casino bonuses or free spins as value for money propositions, we dont usually spend
much time discussing them in this section rather we often use this as an opportunity to laugh at the over the top marketing gimmicks
of the promotions. Unfortunately, Caribic Casino doesnt want to play ball in this respect, with some boringly named promotions which
dont play to the branding of the casino at all. We were hoping for copious use of the word booty to describe the bonus money, with
pictures of pirates accompanying them.
As for the actual promotions available; well, they are (at the time of writing, at least) in line with other comparable online casinos.
The wagering requirements, as stated in the terms & conditions, are 25 times the combined value of the deposit and bonus. This is quite
low when compared to some casinos, but still provides little in the way of actual value to gamblers. Stick to playing with your own money
and enjoy the ability to withdraw any winnings without the restrictions of wagering requirements.
Licensing
Think of online casinos and the Caribbean, and one thing comes to mind the Curacao gaming license. Known as the chocolate teapot of the
online gambling world, the license is more of an accessory used to fill the empty space in the footers of online casinos. Thankfully,
Caribic Casino sticks to European licenses namely; the UK Gambling Commission and Malta Gaming Authority to provide players with the
reassurance they need that they are dealing with an honest and fair casino.
Conclusion
While not quite a gamblers paradise, Caribic Casino provides a warm, relaxed environment to pass away some time gaming. The selection of
games is as good as any of the big name casinos, and the lack of one or two gaming providers does nothing to diminish this at all. Although
the casino seems reluctant to play to its tropical island branding, Ugambling wont hesitate. So, we recommend you hop-on board the good
ship Caribic Casino and set-sail for the golden sands of Slots Beach, dropping anchor in Live Dealer Lagoon.
Highlights
Excellent mobile interface
Good variation in game types
Reading the "About Caribic Casino" section
Lowlights
Missing NextGen and Leander games
Slow response times on live chat
Generick casino promotions
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